Warranty

Elevate your brushing experience

1. Warranty Overview

Thank you for purchasing our electric toothbrush. We stand behind the quality of our products and offer a 3-month warranty against defects in material or workmanship. This warranty is valid from the date of purchase and is provided to the original purchaser only.

2. Coverage

This warranty covers defects in material or workmanship under normal use and maintenance. If your electric toothbrush is found to be defective within the warranty period, we will provide a replacement of the same model or an equivalent model at our discretion.

3. Warranty Exclusions

This warranty does not cover:

Normal wear and tear, including but not limited to brush heads, battery life, or general deterioration from regular use.
Damage caused by improper use, misuse, or accidents.
Damage resulting from unauthorized repairs or modifications.
Issues arising from failure to follow the user manual or maintenance instructions.
Cosmetic damage, including but not limited to scratches and dents.
4. Warranty Claim Procedure

To make a warranty claim, please follow these steps:

Contact our Customer Service Team via [ Warranty@besttoothbrush.store ] with your order number and a description of the defect.
Provide proof of purchase and, if requested, photographic evidence of the defect.
Our team will review your claim and, if approved, will provide instructions for returning the defective product.
5. Replacement Process

Upon verification of the defect, we will arrange for a replacement of the defective product. If the same model is not available, we may offer an equivalent model or provide a refund if a replacement cannot be fulfilled.

6. Shipping Costs

For warranty claims, we will cover the shipping costs of sending the replacement product. However, you are responsible for any shipping costs associated with returning the defective product.

7. Limitation of Liability

Our liability under this warranty is limited to the replacement of the defective product as described above. We are not liable for any incidental or consequential damages resulting from the use or inability to use the product.

8. Contact Information

For any questions regarding this warranty or to initiate a warranty claim, please contact our Customer Service Team at:

Email: Warranty@besttoothbrush.store
Address: “Return address”
444 Alaska Avenue
Suite #ANI986
Torrance, CA 90503
USA

9. Changes to Warranty Terms

We reserve the right to modify these warranty terms and conditions at any time. Any changes will not affect warranty claims submitted prior to the changes.

Thank you for choosing our electric toothbrush. We are committed to ensuring your satisfaction and stand ready to assist with any issues covered under this warranty.